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À l'hôtel en anglais : réserver, arriver et signaler un problème

Fiche à imprimer : le cours, les trois exercices et le corrigé (sur une page à part). Revenir au cours en ligne

Réserver

En anglaisEn français
I'd like to book a room, please.Je voudrais réserver une chambre.
A single / double / twin room.Une chambre simple / double (grand lit) / à deux lits.
For two nights, from 5th to 7th May.Pour deux nuits, du 5 au 7 mai.
How much is it per night?Combien coûte la nuit ?
Is breakfast included?Le petit-déjeuner est-il compris ?

À l'arrivée

En anglaisEn français
I have a reservation in the name of Dupont.J'ai une réservation au nom de Dupont.
Here's your key card. You're in room 214.Voici votre carte. Vous êtes dans la chambre 214.
What's the wifi password?Quel est le mot de passe du wifi ?
What time is breakfast served?À quelle heure est servi le petit-déjeuner ?
What time is check-out?À quelle heure faut-il libérer la chambre ?

Signaler un problème (poliment)

En anglaisEn français
I'm sorry, but the shower doesn't work.Je suis désolé, mais la douche ne marche pas.
There are no towels in the room.Il n'y a pas de serviettes dans la chambre.
The room is too noisy.La chambre est trop bruyante.
Could I change rooms, please?Pourrais-je changer de chambre ?
Could you send someone to fix it?Pourriez-vous envoyer quelqu'un pour réparer ?

Mise en situation : à la réception

Guest : Good evening. I have a reservation in the name of Martin.
Bonsoir. J'ai une réservation au nom de Martin.
Receptionist : Welcome! A double room for two nights. Here's your key card.
Bienvenue ! Une chambre double pour deux nuits. Voici votre carte.
Guest : Thank you. Is breakfast included?
Merci. Le petit-déjeuner est-il compris ?
Receptionist : Yes, it's served from 7 to 10 in the restaurant.
Oui, il est servi de 7 h à 10 h au restaurant.
Guest : Great. Oh, and what's the wifi password?
Parfait. Ah, et quel est le mot de passe du wifi ?

À retenir

  • Book a room : single / double / twin, for ... nights.
  • Is breakfast included? How much is it per night?
  • Arrivée : I have a reservation in the name of...
  • Problème : I'm sorry, but... doesn't work. Could I change rooms?

Exercice 1 : À l'hôtel en anglais : exercice 1 (QCM)

  1. « Je voudrais réserver une chambre. »
    1. I want booking a room.
    2. I'd like to reserve me a room.
    3. I'd like to book a room.
  2. « une chambre à deux lits »
    1. a double beds room
    2. a twin room
    3. a two-bed room double
  3. « Le petit-déjeuner est-il compris ? »
    1. Is breakfast included?
    2. Is the breakfast understood?
    3. Is breakfast comprised?
  4. « Combien coûte la nuit ? »
    1. What costs the night?
    2. How many is the night?
    3. How much is it per night?
  5. « pour deux nuits »
    1. during two nights of
    2. for two nights
    3. since two nights
  6. « La douche ne marche pas. »
    1. The shower doesn't work.
    2. The shower isn't marching.
    3. The shower doesn't walk.
  7. « Pourrais-je changer de chambre ? »
    1. Could I change rooms?
    2. Could I change of room?
    3. Can I to change room?
  8. « Il n'y a pas de serviettes. »
    1. There is not napkins.
    2. There are no towels.
    3. There aren't no towels.
  9. « Quel est le mot de passe du wifi ? »
    1. Which is the wifi code passing?
    2. What's the wifi pass word of?
    3. What's the wifi password?
  10. « La chambre est trop bruyante. »
    1. The room is very noise.
    2. The room is too noisy.
    3. The room is too much noise.

Exercice 2 : À l'hôtel en anglais : exercice 2 (à compléter)

  1. I'd like to .......................... a double room, please. (réserver)
  2. For three .......................... , please. (nuits)
  3. Is breakfast .......................... ? (compris)
  4. How much is it .......................... night?
  5. I have a .......................... in the name of Smith.
  6. What time is .......................... served?
  7. I'm sorry, but the TV doesn't .......................... . (marcher)
  8. There are no .......................... in the bathroom. (serviettes)
  9. Could I change .......................... , please? It's too noisy.
  10. What's the wifi .......................... ?

Exercice 3 : À l'hôtel en anglais : mise en situation

  1. Au téléphone, tu réserves une chambre double pour deux nuits.
    1. Book me double room two night.
    2. I'd like to book a double room for two nights.
    3. I want a room double for two nights of.
  2. Tu arrives à l'hôtel. Ta réservation est au nom de Bernard.
    1. There is a booking for me, Bernard of.
    2. I have a reservation in the name of Bernard.
    3. I am reserved on Bernard name.
  3. Tu veux savoir si le petit-déjeuner est compris.
    1. Is breakfast included?
    2. The breakfast, it is inside?
    3. Is breakfast comprised in?
  4. La douche de ta chambre ne fonctionne pas.
    1. Your shower is broken, you must repair!
    2. The shower don't function.
    3. I'm sorry, but the shower doesn't work.
  5. Ta chambre est au-dessus d'un bar : tu veux en changer.
    1. Change me the room, there is noise.
    2. I want an other room, this is noisy too.
    3. Could I change rooms, please? Mine is too noisy.
  6. Tu demandes le mot de passe du wifi.
    1. Give me the wifi code word.
    2. What's the wifi password, please?
    3. Which is the password for wifi it?
  7. Tu demandes à quelle heure il faut libérer la chambre.
    1. What hour must I leave the room free?
    2. What time is check-out?
    3. When do I check off?
  8. Il n'y a pas de serviettes dans ta salle de bains.
    1. Excuse me, there is not napkins.
    2. Excuse me, there are no towels in my room.
    3. Excuse me, it hasn't towels in my room.
  9. Tu demandes le prix de la nuit.
    1. How many costs one night?
    2. Which price the night?
    3. How much is it per night?
  10. Tu veux une chambre avec deux lits séparés pour toi et ton frère.
    1. We'd like a twin room, please.
    2. We'd like a double room with two persons.
    3. We'd like a room of two beds separated.

Corrigé

Exercice 1

1. c) I'd like to book a room. · 2. b) a twin room · 3. a) Is breakfast included? · 4. c) How much is it per night? · 5. b) for two nights · 6. a) The shower doesn't work. · 7. a) Could I change rooms? · 8. b) There are no towels. · 9. c) What's the wifi password? · 10. b) The room is too noisy.

Exercice 2

1. book · 2. nights · 3. included · 4. per · 5. reservation · 6. breakfast · 7. work · 8. towels · 9. rooms · 10. password

Exercice 3

1. b) I'd like to book a double room for two nights. · 2. b) I have a reservation in the name of Bernard. · 3. a) Is breakfast included? · 4. c) I'm sorry, but the shower doesn't work. · 5. c) Could I change rooms, please? Mine is too noisy. · 6. b) What's the wifi password, please? · 7. b) What time is check-out? · 8. b) Excuse me, there are no towels in my room. · 9. c) How much is it per night? · 10. a) We'd like a twin room, please.